Sudoku Shogun for Android — Support

Questions or problems with the Android app? Email shogunsudoku@gmail.com.

To help us look into a problem, please include:

• your phone model and Android version;
• the app version (shown in Google Play, or in Android Settings › Apps › Sudoku Shogun);
• the game mode and what you did just before the problem;
• what you expected and what happened instead.

A screenshot can help. Please remove notifications and other personal information first, and never send passwords, verification codes or identity documents.

Keep your progress safe

Your games and progress are stored only on your phone. Uninstalling the app or clearing its storage deletes them. The app is configured to exclude its game data from Android's automatic backup and phone-to-phone transfer; this is not a guarantee for every device or backup provider. Before changing or resetting your phone, export a backup from the app and keep the file somewhere safe.

Only send a backup file if we ask for it. It contains your game history and installation identifiers.

Privacy

Read how Sudoku Shogun handles information in the privacy policy. Support emails are deleted six months after your question has been resolved.